Onboarding For Long-Term Engagement in 2022

Besides attracting the best people, it’s essential that you do everything you can to retain and engage your new employees. One of the best ways to achieve this is through a well-planned onboarding programme.

What is onboarding?

Onboarding is the process of integrating your employees to the expectations, skills, knowledge, and culture of your company.

The aim is to swiftly encourage a highly productive and engaged workforce, through a mix of inductions and on the job training.

The facts

  • The way new starters are welcomed has changed due to a shift in the way we work
  • The quality of an onboarding programme is a reflection of your company as a whole
  • The onboarding process can vary in length

HR departments typically address the 4 C’s for with new starters:

  • Compliance – Informing new employees about the benefits that they are entitled to receive through their employment and legal rules and regulations that apply to them in their new role.
  • Clarification – New hires need clarity about the expectations of their role. During the onboarding process, they should begin to understand their job and establish performance goals.
  • Culture – During onboarding, new hires are introduced to the company culture for the first time.
  • Connection – Onboarding is a time to start connecting new hires with the internal and external people and resources they will need to engage within their new position.

The benefits of an onboarding programme

  • Inspires loyalty
  • Encourages retention
  • Ensures instant engagement
  • Enhances productivity and contribution
  • Demonstrates core business values from day one

Your onboarding process will define the experience and long-term potential of your employees.

But how do you get it right?

Design a clear plan

You want your new hire to hit the ground running. The onboarding process shouldn’t stop at the person’s first week but extend beyond that.

It’s a good idea to set milestones for the first 30, 60, 90 days and beyond. There are no universal rules, and ultimately, it’s up to you how you onboard, though for long-term engagement, planning ahead will set your new employee up for success.

From the very first day, you should:

  • Provide clear communication
  • Supply an organised itinerary
  • Welcome them to the team
  • Set attainable yet challenging goals
  • Gather regular feedback
  • Set regular expectations

Create engaging content

For new hires to retain information, break content down into bite-sized chunks. Think of online handbooks and training videos as alternatives to mountains of paperwork.

Virtual calendars are also a great way to sprinkle productivity onto your new starter. Setting time blocks for meetings, catch-ups and company-wide events will enable your new starter to see what they’ll be doing over the coming weeks, helping them to plan and prepare in advance.

Facilitate valuable connections

Consider ways you can encourage communication between departments, particularly managers, co-workers and those from other areas that the new starter will be working closely with.

Tools like Slack, Zoom and Teams are great for instant communication, but remember to encourage conversations in person (where possible), and beyond the topic of work.

Be transparent

Explain how the business operates on a day-to-day basis. People appreciate honesty and transparency, it helps them to feel more connected to your business. Encourage open communication to build trust and staff retention.

Keep going

Training and onboarding – although related – are two separate areas.

Unlike onboarding, training covers the procedural aspect of completing any responsibilities, in tandem with how to use the related tools for optimum performance.

With onboarding, new employees are immersed in an organisation’s culture and ethics.

Be sure to keep track of milestones, communicate openly and think of the long-term engagement you’ll need to retain your talent.

Identify Solutions are specialists of the whole recruitment life cycle and get truly embedded with your business to help you continuously improve your employee and recruitment processes.

Get in touch today to find out how we can support the growth of your team.

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